Policies
What is your refund policy?
Students who do not begin the online course and decide not to take it are eligible for a refund. Once the course is entered, there is no refund available.
For behind the wheel, as long as observations or drives have not been accessed, a student is eligible for a refund. once they have been in our vehicle they are no longer eligible.
Do you charge late, cancellation, or no show fees?
You must login to our website to cancel or reschedule at least 24 hours in advance to avoid a fee.
General
When can I start driver education?
Before attending the first class, you must be 15 years old and obtain a Learner Permit from the Driver License Division by taking and passing the State Written Test. UT Driver License Division (DLD)
You are required by law to have your permit at least six months prior to obtaining a license (even if you are already 16). It would be best to take a class approximately six months prior to reaching age sixteen, but the law allows you to start the class as early as age 15.
Do your cars have special safety equipment?
Each training car is issued a passenger side brake, basic first aid kit, fire extinguisher, a tool to break the side window and cut the seat belt, and a flashlight.
Are your instructors licensed?
All of our instructors are licensed by the state.
Does classroom have to be completed to start behind-the-wheel?
The driver ed classroom must be completed before behind-the-wheel lessons can be scheduled.
What will I have to complete before I can get my license?
- You must obtain a learner's permit from the Driver License Division. This is accomplished by passing the written test.
- You must take and pass driver education online AAA course. Attendance of 30 hours must be completed before you are eligible to obtain a license.
- Complete all instructional drives, including Street Smarts, defensive driving training, and safety and trends exam.
- Complete 6 observations and six hours of driving with our instructor.
- Pass a road test.
- Be 16 yrs of age with a permit for at least 6 months.
How long does it take to complete driver ed?
Traditionally, it takes 90 days to complete AAA online course. The behind-the-wheel can usually be completed in 60 days after the course is complete.
Do I need a permit to start classes?
Yes, you need a permit before you can register for driver education AAA online course and behind-the-wheel lessons. Learn more.
Behind-the-Wheel
Will other students be in the car with me?
Yes, other students will be in the car during your scheduled observation and drive time. There could be 2-3 students in the car.
Do I need to have my own car insurance for behind-the-wheel?
You do not have to have your own insurance to drive our training vehicles. You are covered by the school's insurance policy as long as you are registered at Itineris Early College High School.
Can I use my own car?
You may not use your own car. You will use a vehicle designated for behind-the-wheel lessons. These vehicles are insured by Itineris Early College High School.
What will I learn during my behind-the-wheel lessons?
During behind-the-wheel lessons, students learn how to operate a vehicle. They learn maneuvers used to change direction, park, change lanes, speed limits for residential and business areas, right of way rules for different types of intersections, merging, stopping and starting, line of sight, the habit of signaling, checking mirrors and blind spots before changing position on the road, what bad habits not to do, and much more.
Will I have the same instructor for every lesson?
Yes, you will have the same driving instructor for each drive.
Can I request a specific driving instructor?
Students will be invited initially to observe a drive by the instructor that has seats available. Once the first observation is complete, students will choose available drives with the same instructor. The final road exam will be taken with a different instructor than the one that teaches you behind-the-wheel driving.
Do I need a learner's permit to schedule behind-the-wheel lessons?
Yes, you need a permit before you can register for driver education classes and behind-the-wheel lessons. Learn more.
How do I schedule a behind-the-wheel lesson?
Login to your account on our website to schedule your driving lessons once your first observation is complete.
What if I need to cancel or reschedule my driving lesson?
You must log in to our website to cancel or reschedule at least 24 hours in advance to avoid a delay in training. Students who miss a driving commitment without providing 24-hour notice will not be invited to drive for one month.
What happens if I do not pass my road exam?
You can retake a road exam at Itineris after at least 48 hours or with teacher recommended practice time. The second exam will be administered by a different instructor than administered the first exam.
If you do not pass the first or second exam, you will need to take your road exam at the DLD.
Do you offer home pick-up and drop-off?
We do not offer home pick-up or drop-off. Lessons start and end at Itineris High School only.
Can I do my behind-the-wheel training at another school?
Yes. Once your coursework is done at Itineris, you are entered into the State system and can finish your behind-the-wheel at another school or private driver ed company.
If you do not take behind-the-wheel at Itineris, you cannot take your road test at Itineris.